Employee Commitment on Organizational Performance †Free Samples

Question: Discuss about the Employee Commitment on Organizational Performance. Answer: Introduction: In an organisation, the effective communication plays an important role as the manager has to coordinate all the functions and employees which involves liaison. This role of manager not only requires the communication with the internal organisation but also to external environment which includes stakeholders (Yukl, 2013). Manager should include formal and informal communication in its channel so that easy transmission of information should be there. Development of personnel is a tedious task for manager as all the personnel comes from different backgrounds, following different beliefs, having different cultures and acceptability. There is always adoption of one common way so that each and every individual can follow, implement and learn. Setting up of the organisational goals by manager, shows the results which manager wants to achieve in the future course of time. Setting objectives and goals can be made easy when organisation is following the decentralisation; all the decisions can be taken without waiting for the approval by the top level heads (Alfes, Truss, Soane, Rees and Gatenby, 2013). Manager has to support the performance of individuals by giving them directions how to implement the task and achieve best results out of that. By proper communicating and coordinate the activities, manager can easily manage maintain the relation between internal and external environment (Cascio, 2018). Improving process and quality includes trained the new technologies and updating to employees on the job. Development of employees will lead to improvement in process and quality of products and proper vision by the manager should be there. Functions of Manager: Planning is nothing but a gap between where the company is standing today and where manager want that company to reach. All the decisions related to expansion, diversification and other activities are taken by the manager in planning decision. Company plans in advance what activities they have to do, how they will do it and who will going to perform that activity in the organisation. Organising refers to the arrangement of resources and assignment of duties to the employees and establishing authority relationship among them (Child, 2015). Organising includes all the allocation of work or tasks and resources to the employees for implementation of work. Staffing includes recruitment, selection, training and development of personnel and giving them adequate remuneration. This function performed by manager for the right selection of employees at right time for performing the task in the organisation. After following all these above functions, manager gives the direction to the employees how to implement the activity in real in the organisation for achievement of goals. Directing involves supervision over employees working, motivating them and communicating all the important information (Fayol, 2016). After all the resources are put in place, managers work yet not complete as he has to do the correcting work. This work includes measuring the differences in expected and actual results and if the results are not matching to the expectations then corrective measures were taken by the manager. Challenges and risks: Maintain the quality as well as quality in the time when prices are at its peak. Challenge for manager is to provide a good amount of quantity with good quality standards of product (Murray-Webster, and Hillson, 2016). Manager has to maintain the balance between the quantity and quality of the product in that particular cost only. Timely converting the goals or objectives into results is a job of manager. Manager has to complete the task with efficient utilisation of resources and within the time sanctioned. Updating the technology timely is a challenging task for a manager. Implementing new technology in a new organisation depicts employees smartness and ability to understand new changes done in the organisation. In a recent interview of Coca Cola Amantil, manager has accepted the fact that they are facing the problem in managing the risk and finding the new banks for the deposit of money. This is because of the reason that the credit rating companies has pushed the rating of company to the downside (Global Capital, 2012). The environment in which the business is operating is keeps on changing day to day. The manager has to work in that complicated environment and have to face the changes on daily basis. In the market there are always availability of new opportunities and threats the manager has to find that by scanning the business environment (Reason, 2016). Customers choices and preferences are changing very frequently. Now customer prefers to have more of health conscious drinks. Although Coca-Cola is offering a wide variety of products for diet conscious and health conscious customer but then also there is a high competition in the market as close substitutes are available like Pepsi. Impact of values, ethics and diversity on culture and role of manager: Values are just the fundamental beliefs of an individual and the principle of doing the right and justice within organisation and should have to follow the organisation prescribed values. The relationship between the employee performance and organisational values plays a significant role in the organisation for the employee satisfaction (Hannington, 2016). These values include optimum utilisation of resources, doing work with innovation and creativity, coordination with the employees, communication about information and grievances and showing integrity and loyalty towards the organisation. The value of the companies governs the policies, procedures, strategies and appraisals for the company. Values also affect the products offered by the company as it includes how the product will sale and to be offer to public. Ethics are the beliefs of an individual that governs their moral values, honesty, integrity, confidentiality and justice. Business ethics is a field in which cod of conduct of business has been followed by seeing corporate responsibility and taking social and legal factors in mind. Mostly businesses do the ethical advertisement of their product to have good brand image of product and Company in the minds of customers (Sacconi, 2012). Company tries to charge a price which is relevant as customers are price sensitive to this factor. If a company offers a product advantages and disadvantages with full transparency then this activity is considered to be an ethical. In Coca-Cola Amatil, the ethics and code of conduct of business in the organisation has been already defined that how individuals have to perform a role or activity in an ethical manner. This code of conduct includes honesty and integrity in the working of employees and these workings are transparent to the stakeholders. Coca-Cola is following the concept of providing the good quality products to the consumer. Decisions by individuals are made with justice, fairness and impartiality. Following ethics is important in every organisation as it increases the confidence in consumer that company is ethical in nature and its activities and does not provide any adulterated products (Thiel, Bagdasarov, Harkrider, Johnson and Mumford, 2012). It also increases the corporate goodwill of the company by ethical behaviour in society and can also reduce their financial liabilities. Diversity of culture is nothing but an individual values, norms and tradition which they follow and judge, interact, percept others on that basis. It is difference in the caste, sex, religion; culture and social abilities of an individual (Hofhuis, van der Zee, and Otten, 2012). Implementing diversity in the organisation is difficult as it include all individuals from different backgrounds and having different beliefs and influencing individuals to together come up with the same norms, policies and rules and beliefs cannot be done in a one stroke (Patrick and Kumar, 2012). So implementing a diversity culture adoption is a long way activity which managers have to perform. Coca-Cola also facing the diversity challenge as it has a wide geographical reach so it has to maintain the rules according to that only. The company has facing many problems because of diversification in culture like company is spending a high cost for maintaining the diversity. Company is providing training and mentoring regarding the diversity in culture throughout the branches in world (Irefin, and Mechanic, 2014). Coca-Cola is trying to maintain the work life balance possible for individuals. Some employees are also file suit on the company on the ground of discrimination on the basis of race or diversity. From the above discussion, we can conclude that the coca cola is a leading brand in the soft drink field. To manage this leading position, organisational structure is an essential component in the organisation and managing the structure is the work of manager. Manager is responsible for managing the structure effectively and efficiently while communicating and coordinating with all the related aspects affecting the organisation. Conclusion: In todays competitive environment, manager has to perform complex task and are facing many challenges in risk in operating the organisations working. Financial risk, dealing in dynamic environment, changes in consumer preferences all are working as a barrier for efficient working of a manager. Manager has to survive in the environment while following the rules and policies made by the organisation and also have to perform the activities according to the norms, values and in an ethical manner. Performing the activities in an ethical manner and coordinating with the diversified culture is also done by managers. Values, ethics are made in organisation for maintaining the same rules and regulations for all the employees and to have a corporate goodwill. For having an ethical and value image in the eyes of public, the company also do the CSR activities. Company can also use other methods for having an ethical image in the eyes of consumer like company can introduce a campaign, or can do t he promotional activities. References: Alfes, K., Truss, C., Soane, E.C., Rees, C. and Gatenby, M., 2013. The relationship between line manager behavior, perceived HRM practices, and individual performance: Examining the mediating role of engagement. Human resource management,52(6), pp.839-859. 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